Blog

Avoiding Credit Card Fraud in 2012

With the new year upon us, Merchant Warehouse is committed to helping small business owners with some tips on avoiding fraudulent credit card transactions in 2012 and beyond.  Fighting fraud is all of our responsibility and a little diligence on your part could save your business hundreds or thousands of dollars.  

First, a few quick facts and some advice on how to limit your exposure and risk:

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"Cash is King" and Your Small Business

We’re roughly two weeks out from the Oct. 1 deadline that will see the new interchange, or “swipe”, fee regulation go into effect, and we’re starting to see activity in regards to what is being said - good, bad and indifferent - about this change.

The Second Annual Merchant Warehouse Agent Conference Begins Today

The Second Annual Merchant Warehouse Agent Conference begins today, boasting a schedule over the next two days that is packed with seminars and discussions on industry events and regulations, given by industry experts, veterans and thought leaders.

Merchant Warehouse Strengthens Leadership with Key Additions to Executive Management Team

Seasoned professionals to drive continued growth in revenue, partner and customer expereince channels

Merchant Warehouse, a leading innovator in secure payment processing solutions and merchant account services, today announced key hires to its Executive Management Team including Brian Graham, executive vice president of sales, and David McSweeney, vice president of merchant experience. As Merchant Warehouse continues to experience rapid growth in its customer and partner acquisition, its latest addition strengthen the company's leadership in payment processing.

Merchant Warehouse Introduces Bob Cellucci; Vice President of Business Development for Partner Channel

Company will rely on years of business development experience to cultivate and nurture strategic partnerships for future growth

Merchant Warehouse, a premier provider of merchant accounts and credit card processing solutions, today announces Bob Cellucci as the new Vice President of Business Development for the Partner Channel. Cellucci, who brings extensive experience in partner channel sales and business development, will focus on cultivating strategic partnerships within the payment solutions industry.

Merchant Warehouse is Heading to RSPA's Expo in Florida

Merchant Warehouse is gearing up for RSPA's RetailNOW 2011 expo in Florida! Stop by Tuesday, July 26 (12:30pm-4:30pm) & Wednesday, July 27 (9am-1pm) at Walt Disney World's Swan & Dolphin Resort, Booth #207, to learn more about our payment solutions and partner program. We will be demonstrating our secure and out-of-scope solutions, as well as giving demos of our partner program and new partner portal.

How Important is Customer Service? Co-CEO Henry Helgeson Weighs In

How important is customer service? In the cover story of the Transaction Trends July issue, Merchant Warehouse's Co-CEO Henry Helgeson discusses how ISO's can be better service providers. Helgeson talks about a proactive versus reactive approach to customer service for merchants.  He also discusses customer service tools to help retain merchant loyalty. Click here to find out more.

Merchant Warehouse Expands Product Line with Encrypted All-in-One Payment Devices

Latest release supports ID TECH's secure line of encrypted card readers and will provide developers a stereamlined process in bringing secure payment solutions to market

Merchant Warehouse, a premier provider of merchant accounts and credit card processing solutions, today announced the release of MerchantWARE 4.0, and the recently completed integration with ID TECH into the MerchantWARE suite of products.

Merchant Warehouse at ETA's Annual Expo in San Diego

Michael Gavin, Vice President for Third-Party Sales at Merchant Warehouse was featured in the Green Sheet this month discussing one of the newest products from Merchant Warehouse, CB App Express. The app, which allows agents to sign merchants up on the go for accounts in real-time, was shown at ETA last month. Check out what Michael Gavin had to say about the crowd's reaction to the app here.

Markiyan Malko Discusses Mobile Security in The Green Sheet

PCI Program Manager Markiyan Malko was featured in the Green Sheet this month discussing Merchant Warehouse's MerchantWARE Mobile application and the encryption behind it. To find out what happens to the card data when it is received by the application and how it stays secure, click here.

Co-CEO Henry Helgeson Talks About Swipe Fee Reform Delay

Merchant Warehouse co-CEO, Henry Helgeson, was featured in a PizzaMarketplace.com article this month which focused on the Senate's vote to reject the swipe fee reform delay.  Henry discusses what this bill will now allow merchants to do and how banks are involved.

To read the entire article, click here.

Co-CEO Henry Helgeson Featured in VSR

Merchant Warehouse co-CEO Henry Helgeson is featured in VSR this month discussing his thoughts on the PCI Council's decision to delist moblile payments.  Find out what Henry thinks this decision will mean for the players in the space, and what Merchant Warehouse is doing in reaction to the announcement here.

Program Manager, Markiyan Malko Featured in Digital Transactions

Merchant Warehouse's Program Manager Markiyan Malko was featured in Digital Transactions yesterday discussing his thoughts on Google's decision to jump into the mobile payments space by introducing their own digital wallet for their Android system.

Markiyan discusses how Google's announcement will create opportunities, and also dives into what he sees as a potential problem.

Click here to read the full article.

Merchant Warehouse Shines at the ETA Annual Conference in San Diego

The ETA Annual Meeting & Conference in San Diego, CA was a great success for both the Electronic Transactions Association and Merchant Warehouse. The buzz this year was – ‘all things mobile’ and Merchant Warehouse didn’t disappoint. From its collection of online business management tools and easy to use cost analysis tool to its new iPad application – CB App Express, Merchant Warehouse can now offer their agents and ISOs new tools and resources to close accounts faster than ever, while on the road.

Merchant Warehouse University Receives Industry Recognition

We're happy to announce that our online university for sales agents, Merchant Warehouse University has been named a finalist in the American Business Awards 9th Annual Stevie Awards.

We're up against two other noteworthy competitors with some really innovative solutions in the Best Training Site category, but having just launched this portal last Fall, we're excited about the recognition we're receiving.

Co-CEO Henry Helgeson Featured in May Edition of Transaction Trends

Merchant Warehouse Co-CEO Henry Helgeson was featured in the May edition of Transaction Trends. He was quoted several times in the article, "Time to Say Goodbye; Effective strategies for parting ways with merchants," which was featured as the cover story this month.

Co-CEO Henry Helgeson Featured in Digital Transactions Magazine

Merchant Warehouse Co-CEO Henry Helgeson was featured today in Digital Transactions discussing MerchantWARE Mobile and what kinds of merchants Merchant Warehouse is targeting with this solution.

Helgeson also dives into the price war heating up between two mobile payment companies - Intuit and Square. To check out the article and Henry's thoughts, click here.

VP of Third Party Sales Michael Gavin Featured in ISO&Agent

Merchant Warehouse Vice President of Third Party Sales, Michael Gavin was featured in this week's issue of ISO&Agent. The article dsicusses ISOs' regards for value-added services in the industry.

Gavin mentions the value-added services Merchant Warehouse provides and how cash advances have become increasingly attractive to merchants, storming the forefront of services people are trying to lead with, along with gift and loyalty cards, and check-guarantee.

Merchant Warehouse Announces New Functionality for its MerchantWARE TransPort Platform

TransPort.Web and TransPort. Mobile provide platform independent, certified e-commerce and mobile payment solutions