Merchant Warehouse Named ISO of the Year 2009
Electronic Transaction Association honors Merchant Warehouse for innovative products
and high ethical standards
Boston, MA. – April 22, 2009 - Merchant Warehouse, a premier provider of merchant accounts and credit card processing solutions has been named ISO (Independent Sales Organization) of the Year by the Electronic Transaction Association (ETA) during the organization’s annual conference and expo held at the Mandalay Bay Resort & Casino in Las Vegas. In the award’s inaugural year, Merchant Warehouse was chosen for a multitude of groundbreaking business and technology initiatives, community and charitable involvement and ongoing high ethical standards.
“We determined from the start,” stated Carla Balakgie, CEO of the Electronic Transactions Association, “that the ISO of the Year award should go to a company that has the core characteristics of a pure ISO, and has demonstrated its excellence by a number of measures, including care for its reputation, investment in its people, savvy application of technology, great customer service and, of course, consistent sales growth and retention. In other words, we wanted to honor the kind of company any one of us would be happy and proud to be a part of.”
“It is a tremendous honor to be named ISO of the Year,” said Henry Helgeson, president and co-CEO of Merchant Warehouse. “At Merchant Warehouse, we believe our core business advantage is our integrity, honesty and customer service combined with innovative products that anticipate and address our customers’ needs. This award truly recognizes all of the hard work that we do every day while honoring the high standards we keep. We are proud to be a member of the ETA and look forward to continuing to work with the organization and its members to improve and grow the credit card processing industry.”
The ETA is an international trade association with over 500 members representing companies who offer electronic transaction processing products and services from financial institutions to transaction processors to ISOs. The organization works to monitor and help shape the merchant acquiring industry by providing leadership through education, advocacy and the exchange of information.
About Merchant Warehouse
Merchant Warehouse was founded in 1998 on the principle that businesses should be able to purchase credit card processing software, POS equipment and merchant services at a reasonable price. Servicing over 80,000 merchants, Merchant Warehouse now sets the standard for price, innovation, customer service and integrity. For more information, please visit www.MerchantWarehouse.com.
Contacts:
Dianne Sloan Alexis Gordon/Michael Sullivan
Merchant Warehouse PAN Communications
800.941.6557 x2050 978.474.1900
dsloan@merchantwarehouse.com merchant@pancomm.com
Merchant Warehouse Receives 2009 Corporate Friendship Award
Company honored by Boston Cares for its philanthropic generosity, green initiatives
Merchant Warehouse, a premier provider of merchant accounts and credit card processing solutions has been awarded the 2009 Corporate Friendship Award by Boston Cares, a non-profit organization that creates and leads team-oriented volunteer opportunities and services within Greater Boston. Given annually to one corporation within the state of Massachusetts, Merchant Warehouse was chosen as this year’s recipient for its deep involvement in local volunteering and charitable organizations. The award presentation took place at Boston Cares’ Sixth Annual Awards reception on April 21st.
Accepting the award on behalf of Merchant Warehouse and its nearly 130 Merchant Warehouse employees was Sarah-Beth Chester, Manager of Corporate Philanthropy and Green Initiatives at Merchant Warehouse, who spearheads the company’s community involvement outreach and who herself, commits innumerable hours to volunteering with a number of organizations throughout the Boston area.
Merchant Warehouse was recognized by Boston Cares for its participation in Frosty Friends, the Corporate Challenge, Habitat for Humanity and the Boston Food Bank. Additionally, each Friday the company collects money internally, with a 100 percent contribution rate, from its employees with its proceeds going to a charity nominated and agreed on by the Merchant Warehouse employees.
“Merchant Warehouse, from its very inception, has always strived to give back to our community and the people within it,” said Henry Helgeson, president and co-CEO of Merchant Warehouse. “While we have always been proud of the time we volunteer and the money we contribute, this award highlights our team for its involvement and willingness to put others before ourselves.”
“The Corporate Friendship Award has given us all a moment to pause and think back at all the good we’ve done, but not one employee of Merchant Warehouse will rest with this award,” said Sarah-Beth Chester. “We’ll be out there volunteering and contributing all we can tomorrow, and the next day and the days that follow. Merchant Warehouse has always been and will continue to be committed to providing a better way of life for its employees and community.”
Boston Cares organizes and leads team-oriented volunteer opportunities and services in and around Boston that have a positive impact on individuals and communities.
About Merchant Warehouse
Merchant Warehouse was founded in 1998 on the principle that businesses should be able to purchase credit card processing software, POS equipment and merchant services at a reasonable price. Servicing over 80,000 merchants, Merchant Warehouse now sets the standard for price, innovation, customer service and integrity. For more information, please visit www.MerchantWarehouse.com.
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Contacts:
Brian Waldman
Merchant Warehouse
800.941.6557 x2050
bwaldman@merchantwarehouse.com
Alexis Gordon/Michael Sullivan
PAN Communications
978.474.1900
merchant@pancomm.com
The Green Sheet Features Merchant Warehouse’s MerchantWARE Mobile Solution
In the “New Products” section of The Green Sheet’s April 2009 issue, Merchant Warehouse’s MerchantWARE Mobile credit card payment processing solution, which is available through Apple iTouch & iPhone devices.
The article, titled “Instant Mobile Processing” states that MerchantWARE Mobile may help usher in one of the payment card industry’s most anticipated developments: the use of mobile devices for point-of-sale payment processing.
Henry Helgeson, Co-CEO of Merchant Warehouse, explained that the MerchantWARE Mobile solution offers merchants a convenient and easy way to process transactions without the added cost. “Merchants can download the free application through the iTunes store, then set up a merchant account with Merchant Warehouse and start processing credit card transactions almost instantly,” Helgeson reiterated. Helgeson also said that he expects merchants will be using this solution more and more, rather than carrying a separate terminal or using a payment gateway, both of which come with additional monthly fees.
To read the full article, click here.
MerchantWARE Mobile Solution Appears in ISO & Agent Weekly
MerchantWARE Mobile, Merchant Warehouse’s new mobile point-of-sale (POS) software application for the Apple iPhone and iTouch devices, appeared in the News Brief section of this week’s edition of ISO&Agent.
The article, “ISO Writes iPhone Application That Enables Merchant Processing,” describes the solution as the only FREE POS solution available for download in the iTunes store. Kevin Woodward, editor of ISO&Agent, explains how the software accepts credit and debit payments when the merchant types in the card number, sale amount, and any other relevant data needed to process a transaction.
Henry Helgeson, Co-CEO of Merchant Warehouse, explained that all transactions made through this application are encrypted, and that there is no cardholder data stored on the devices. Helgeson also reiterated that transactions are sent directly through the Merchant Warehouse network and do not use a third-party payment gateway.
To view the article in full, click here.
MerchantWARE Mobile:
Businesses “On the Go” can increase sales with iPhoneTM and iPod® Touch
Merchant Warehouse’s free Point of Sale application runs credit card transactions
on Apple mobile devices
BOSTON, MA – March31, 2009 - Merchant Warehouse, a premier provider of merchant accounts and credit card processing solutions, today announced its first mobile application for the Apple (NASDAQ: AAPL) iPhoneTM and iPod® Touch, now available on iTunes and at the Apple App Store.
MerchantWARE Mobile is a point of sale application that allows merchants to run credit and debit transactions in real time. A merchant only needs to install the application on their device, and have a merchant account and a connection to WiFi, Edge or a 3G network. Unlike competitive solutions, MerchantWARE Mobile is free, has no gateway fees, and does not require an expensive third party license. The solution is ideal for the mobile workforce where convenience and low costs are a necessity.
“We’re always looking to be one step ahead of our customer’s needs. We saw an opportunity to help smaller mobile merchants who want the security and functionality to process transactions without having to invest in expensive, dedicated wireless terminals,” said Henry Helgeson, president and co-CEO of Merchant Warehouse. “We believe MerchantWARE mobile will provide these merchants with the tools they need to help grow their businesses.”
In the past, mobile workers such as contractors, insurance agents or tradeshow vendors would accept payments by check, cash or handwrite the credit card information and then later process the card back in their office. These payment options are time consuming, un-secure, and expose merchants to the risk of bad checks and declined credit cards. MerchantWARE Mobile addresses these concerns with secure and immediate processing of transactions – saving merchants valuable time and money.
“MerchantWARE Mobile for the iPhone and iPod touch is the tip of the iceberg for innovative mobile applications from Merchant Warehouse,” said Helgeson. “Over the next few months we will be addressing the need for mobile applications that will assist merchants who may be utilizing other wireless devices powered by Blackberry, Windows Mobile and others.”
With security breaches being a top concern for merchants and consumers, MerchantWARE Mobile eliminates worry as all customer information is encrypted and sent over a secure SSL connection. Additionally, all data is stored on Merchant Warehouse’s secure servers, not the merchant’s mobile device.
MerchantWARE Mobile features include:
- Easy to run secure credit card transaction, including sales, refunds and voids;
- Encrypted and secure SSL connections for safely transmitting customer information;
- Reporting capabilities including, transaction summaries, totals by card type and date and transaction details;
- Automatic end of day batch processing to avoid hassles and downgraded transactions;
- Access to the MerchantWARE Virtual Terminal enabling users to process transactions through the same merchant account from any web connected computer.
More information on MerchantWARE Mobile is available at; http://merchantwarehouse.com/credit_card_software/merchantware_mobile.
iPhone and iPod Touch are trademarks or registered trademarks of Apple, Inc.
About Merchant Warehouse
Merchant Warehouse was founded in 1998 on the principle that businesses should be able to purchase credit card processing software, POS equipment and merchant services at a reasonable price. With over 55,000 merchants, Merchant Warehouse now sets the standard for price, innovation, customer service and integrity. For more information, please visit www.MerchantWarehouse.com.
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Contacts:
Brian Waldman, Vice President of Marketing and Strategy
Merchant Warehouse
800.941.6557 x2050
bwaldman@merchantwarehouse.com